Deliveries & Returns
Deliveries
SWITZERLAND 🇨🇭
📦 Shipping within 24 to 48 hours on working days
🚛 Delivery by post within 2 to 3 working days: 7 CHF
🎁 Free delivery from 100 CHF purchase
EUROPE
📦 Shipping within 24 to 48 hours on working days
🚛 Delivery by post within 5 to 10 working days: 21 Euros
In the event of delivery outside Switzerland, administrative and/or customs fees may be applied by the carrier, they are the responsibility of the customer.
Please note that Patata Modeler is not responsible for increased delays once shipment is handed over to the carrier.
🎁 Free delivery from 120 Euros of purchase
💌 Please contact us: hello@patatamodeler.ch, we will find a solution.
Returns
💯We want you to be 100% satisfied with your product. If this is not the case, you have 14 days after receipt of your order to return your purchases for reimbursement. Shipping is your responsibility.
💌 Please contact us directly at hello@patatamodeler.ch or via our contact form. We will tell you the procedure to follow for returning merchandise. It is important to retain all proof of return.
💰 The refund is made after checking the condition of the products, within approximately 10 working days from the return. The amount corresponding to the returned product will then be refunded to the customer, with the exception of shipping costs which are their responsibility. No item can be refunded if it is not new, if it has been used or washed.